Workers' Compensation and Unemployment Insurance

Modernize your claims system with expert technical and business consulting

Whether it is addressing bandwidth problems identified during the COVID-19 pandemic, security concerns, or technology advancements, state government agencies are increasingly working to modernize their current claims systems.

BerryDunn offers a variety of services to support traditional and quasi-public agencies throughout the claims system assessment, procurement, and implementation process:

• Feasibility and return on investment studies—Apply expertise in workers’ compensation and unemployment insurance to provide you with a better understanding of how claims system solutions align with current and future business needs and the initial and maintenance costs.
• System requirements gathering and Request for Proposal (RFP) drafting—Develop functional and technical requirements that meet client needs and align with modern claims system functionality and capabilities, and draft RFPs designed to inform vendor system implementation approaches. We develop documents that clearly depict needs and requirements and solicit vendor and/or integrator responses systematically to make the evaluation process run smoothly.
• System security analysis—Conduct vulnerability scanning, penetration testing, and cybersecurity capability maturity modeling to uncover and address claims system and/or enterprise vulnerabilities. We perform comprehensive reviews of system security, security architecture, IT framework, and data governance processes to make recommendations on the sustainability of solutions well beyond the system go-live date.
• Independent Verification and Validation—Provide objective, holistic analysis of claims system implementation projects. Our methods for collecting information on project status and challenges are designed to be inviting, efficient, and considerate of project activities and schedules. We are an objective partner that operates solely in your best interests. We do not develop or sell hardware or software, and we do not engage in partnerships that could compromise our objectivity. 

We can provide expert advice and support at any stage of your organization’s transformation. For more information or to see how we can help you, please contact the workers’ compensation and unemployment insurance consulting team.