Erica is a Senior Consultant in the firm’s State Government Practice Group, bringing over two decades of experience in public health, project coordination, and change management. She supports a range of state health initiatives, focusing on operational efficiency, interested party engagement, and strategic alignment.
Erica’s approach to client engagement is rooted in transparency, collaboration, and respect for stakeholder expertise. She is known for creating inclusive environments where clients feel heard and supported, whether she is guiding teams through Medicaid Enterprise System modernization, leading Q&A sessions to clarify project goals, or adapting plans based on real-time feedback. Erica prioritizes knowledge transfer and capacity building, ensuring that clients are equipped to sustain improvements long after project completion.