Skip to Main Content

Erica Hoffman, Prosci® Certified Change Management Practitioner, CAPM

Senior Consultant | Berry, Dunn, McNeil & Parker, LLC

Erica is a Senior Consultant in the firm’s State Government Practice Group, bringing over two decades of experience in public health, project coordination, and change management. She supports a range of state health initiatives, focusing on operational efficiency, interested party engagement, and strategic alignment.

Erica’s approach to client engagement is rooted in transparency, collaboration, and respect for stakeholder expertise. She is known for creating inclusive environments where clients feel heard and supported, whether she is guiding teams through Medicaid Enterprise System modernization, leading Q&A sessions to clarify project goals, or adapting plans based on real-time feedback. Erica prioritizes knowledge transfer and capacity building, ensuring that clients are equipped to sustain improvements long after project completion.

Erica is a Senior Consultant in the firm’s State Government Practice Group, bringing over two decades of experience in public health, project coordination, and change management. She supports a range of state health initiatives, focusing on operational efficiency, interested party engagement, and strategic alignment.

Erica’s approach to client engagement is rooted in transparency, collaboration, and respect for stakeholder expertise. She is known for creating inclusive environments where clients feel heard and supported, whether she is guiding teams through Medicaid Enterprise System modernization, leading Q&A sessions to clarify project goals, or adapting plans based on real-time feedback. Erica prioritizes knowledge transfer and capacity building, ensuring that clients are equipped to sustain improvements long after project completion.

Experience highlights

Erica’s work is distinguished by her ability to navigate complex systems with clarity and precision, always anchoring her efforts in the broader mission of public service and community impact. Her clients benefit from her expertise in: 

  • Implementation and support of Medicaid Enterprise Systems (MES)
  • Organizational Change Management (OCM)
  • Health equity assessments
  • Workforce development
  • Maintenance and Enhancement (M&E) support for Women, Infants, and Children (WIC) systems
  • Cost-benefit evaluations
  • Needs assessment development
  • Implementation and M&E for Electronic Vital Records Systems (EVRS)
  • Public health accreditation

Community Service

  • Maine Immigrants' Rights Coalition, Food Bank Volunteer Project, volunteer

Insights

Education

BA, West Virginia State University

MS, Sports Studies, West Virginia State University

Certifications

  • Prosci® Certified Change Management Practitioner
  • CAPM