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Public research university resets its data governance vision

The University of North Carolina at Greensboro (UNCG) is a minority-serving institution with approximately 18,000 undergraduate and graduate students. UNCG offers 400+ areas of study, and its faculty members lead research programs across a range of disciplines. The University’s learner-centered mission includes redefining the public research university to be more inclusive, collaborative, and responsive to the students and communities it serves.


Data governance plays a key role in helping to further this mission, as public research institutions must continuously sort, store, and manage vast amounts of data, spanning multiple departments, academic programs, business functions, and stakeholder groups, in support of students, faculty, staff, and surrounding communities. While UNCG had, in past years, undertaken multiple data governance initiatives, none had produced sustainable results due to knowledge gaps, engagement challenges, and organizational fatigue. As a result, UNCG sought to reset the vision for data governance by establishing a clear direction for the future. UNCG engaged BerryDunn’s higher education consulting practice to help assess and define a desired future state for data governance at the institution. Through close collaboration with the project team and campus leaders, BerryDunn helped UNCG clarify roles and responsibilities, create a roadmap for future initiatives, and establish a sustainable data governance model.


To help UNCG achieve the project objectives, our team of higher education consultants and data governance professionals led stakeholders through the following project steps. This was a collaborative effort, with BerryDunn and UNCG team members working closely throughout the project. Specific tasks and activities related to each step of the project have been outlined in the table below.


In partnership with UNCG project leaders, our team evaluated the current state of data governance, conducted documentation reviews, facilitated visioning workshops with institutional leadership, and identified specific action items to develop a new data governance roadmap.

In addition to assisting UNCG in creating the data governance roadmap, we provided assistance and coaching related to the implementation of the roadmap, helping to put our recommendations into action. We provided support in developing the resources, capabilities, and structure to sustain data governance at UNCG moving forward.

By engaging our team, UNCG clarified the vision for data governance and reset campus expectations in support of the desired future state. As a result of this project, UNCG achieved the following outcomes:

  • Establish a clear roadmap and actionable steps to achieve the vision for data governance
  • Execute the roadmap for data governance
  • Educate stakeholders on their roles and duties
  • Implement an effective data governance model
  • Develop the resources, capabilities, and structure to sustain data governance

At BerryDunn, we work collaboratively with colleges and universities across the country to help them with organizational change, technology transformation, and risk and compliance issues. Our work is at the nexus of people, processes, and systems—positioned to help you do what you do, better. With over 40 years of experience serving colleges and universities, we help clients create actionable solutions aligned with institutional priorities that help students, faculty, and staff achieve successful outcomes. Learn more about our higher education consulting team. 

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BerryDunn experts and consultants

"Like many organizations, we have struggled with the implementation of data governance. With the assistance of BerryDunn's consultants, we were able to implement a framework and supporting documents, policies, and processes that reflect current best practices and provide a foundation for sustainability. The team was knowledgeable, professional, supportive, and affable throughout the engagement. 10/10 would recommend!"

Donna R. Heath 
Vice Chancellor of Information Technology Services
University of North Carolina at Greensboro

Success story
Transforming data governance challenges into success