Challenge
Santa Monica College (SMC) engaged BerryDunn to lead a campus-wide process to conduct an in-depth assessment of SMC’s IT environment and develop a five-year IT master plan. The purpose of the assessment was to create a roadmap for technology usage, decision-making, and purchasing that supports the college’s institutional goals.
The overall objective of the IT assessment was to understand how the IT department should operate now and into the future.
Solution
The IT assessment was the first of two deliverables in the overall technology planning engagement. Its recommendations were designed to inform the development of the IT master plan.
BerryDunn’s higher ed consulting team issued surveys and conducted independent interviews with all members of the IT department and campus-wide stakeholders, analyzed findings, and developed objective recommendations.
Outcome
The final report identified opportunities to:
- Address the challenges facing the IT department
- Align IT resources with SMC’s mission, goals, and objectives
- Mitigate information security risk
- Outline areas to consider as part of the IT master plan
BerryDunn’s higher ed consulting team provided a roadmap of sequenced recommendations to assist the new CIO with bringing changes to both the organizational structure, and how IT services are delivered.
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