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Christa Bernacchia

Director of Credentialing

Christa manages a team of credentialing specialists and is responsible for the overall vision of the credentialing division, including the firm’s NCQA Credentials Verification Organization (CVO) certification. She is an accomplished healthcare professional and problem-solver with two decades of experience in the industry with a focus on credentialing, re-credentialing, privileging, enrollment, primary source verification, accreditation, and quality improvement. She has proven expertise in developing relationships, project planning and implementation, and workflow redesign to improve efficiencies and quality.

Christa’s past experience includes working for a staff model HMO where she managed all internal credentialing including primary source verification, privileging, Joint Commission accreditation, special projects, and emergency planning efforts.

Christa manages a team of credentialing specialists and is responsible for the overall vision of the credentialing division, including the firm’s NCQA Credentials Verification Organization (CVO) certification. She is an accomplished healthcare professional and problem-solver with two decades of experience in the industry with a focus on credentialing, re-credentialing, privileging, enrollment, primary source verification, accreditation, and quality improvement. She has proven expertise in developing relationships, project planning and implementation, and workflow redesign to improve efficiencies and quality.

Christa’s past experience includes working for a staff model HMO where she managed all internal credentialing including primary source verification, privileging, Joint Commission accreditation, special projects, and emergency planning efforts.

Christa has worked in the insurance industry as a quality improvement analyst at a Consumer Oriented Operated Plan (“CO-OP”) health plan overseeing activities and projects related to provider and facility credentialing, vendor oversight, member and provider experience and NCQA accreditation. 

Experience highlights  

  • Credentialing and enrollment 
  • Accreditation (NCQA and Joint Commission) 
  • Quality improvement 
  • Healthcare consulting 
  • Project planning and implementation 
  • Workflow redesign 
  • Emergency preparedness 

Community service

Sacred Heart Academy, Alumnae Leadership Team, past member

Related Services

Consulting

Business Advisory

Insights

Education

BA, Mass Communications, summa cum laude, Quinnipiac College