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An operational assessment helps town become compliant and more efficient

BerryDunn’s Government Assurance Practice Group provides local governments and state agencies with assurance services relating to financial compliance, risk management, financial management, and information security. Our team recently helped a client assess compliance and effectiveness of operations of high-risk functional areas.


A town needed an operational assessment to assess the compliance and effectiveness of policies, procedures, and processes, and to identify opportunities for improvement relating to the following six functional areas.

  • Accounts payable
  • Accounts receivable
  • Tax title
  • Tax assessment
  • Procurement
  • Payroll


BerryDunn’s government assurance team:

  • Conducted interviews with town officials and employees
  • Reviewed policies and procedures
  • Documented the current processes
  • Performed gap analysis and identified challenges and risk areas
  • Performed sample testing focusing on high-risk areas


BerryDunn’s assessment found inconsistencies in procedures, a lack of documentation, and non-compliant practices. Our recommendations included establishing/updating policies and procedures, reducing cash transactions, and eliminating manual data entries as much as possible.

The assessment helped the town to start discussions to:

  • Address existing non-compliant practices
  • Improve controls to help prevent fraud, waste, and abuse
  • Identify potential cost-reducing and revenue-increasing opportunities

If you think your agency or organization could benefit from a similar assessment, please contact our team. We’re here to help.

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