GAIN FUNCTIONALITY

SYSTEM SELECTION

Local Government

Success Stories
Blue Color Block
Chad Snow

Community Development System Selection Improves Functionality to Meet Wide-Ranging Needs


Client Description:

Village of Oak Park, IL

Challenge:

The Village of Oak Park was seeking to replace its legacy community development system as it lacked functionality in many areas, including limited GIS integration, e-government functions, and mobile access. Selecting a new system was a critical component of its efforts to more efficiently serve the community’s development needs.

Approach:

To identify unmet community development system needs and identify corresponding requirements, BerryDunn was engaged to develop an RFP for a modern community development system, evaluate and select a vendor, and negotiate contracts.
Village stakeholders participated in all project phases and provided current environment documentation, responded to a user survey, and participated in fact finding meetings, requirements planning work sessions, and vendor demonstrations.

Outcomes:

The project resulted in an executed contract with the preferred vendor. The Village of Oak Park currently enjoys the following efficiencies and improvements:

  • Improved workflow and reporting functions, supporting more internal and public transparency into Village processes.
  • Increased e-government functionality, allowing citizens and contractors to conduct planning, permitting, inspections, and code enforcement functions online.
  • Reduced reliance on manual and paper-based processes.
  • Increased use of GIS across all system modules.