GAIN PERSPECTIVE

CASE MANAGEMENT

Government

Success Stories
Color Block
Doug Rowe

Improving access to justice through system modernization


Challenge

An integrated state court (judiciary) recognized their aging technology was nearing the end of its lifecycle and impeded efficiency and reaching organizational objectives. The objectives of this modernization initiative included:

  • Transforming the judiciary’s case management process from paper-driven to a web-based business model
  • Improving access to justice through improved information access
  • Strengthening interagency communication
  • Enabling more efficient court operations through standardizing business processes and utilizing electronic workflows.

Solution

BerryDunn’s Justice and Public Safety consulting team provided the judiciary with a detailed project methodology based on experience and best practices to help them: 

  • Create a project charter and governance structure
  • Conduct a build vs. buy analysis
  • Develop business and technical requirements
  • Publish an RFP into the marketplace
  • Conduct vendor demonstrations, system selection, and contract negotiation
  • Develop a master project management plan, organizational change management plan, and project schedule for the system modernization

Outcome

The judiciary selected BerryDunn as an object partner to support the mission and vision of the judiciary through case management modernization planning. BerryDunn is now assisting in the next stage of the project implementation. By engaging BerryDunn justice and public safety experts, the judiciary is confident their goals are being met through objective recommendations and industry best practices.